SHIPPING, RETURNS, & TERMS OF SALE
TERMS OF SALE
All orders are billed in Canadian currency. Our on-line store accepts payment by Visa, MasterCard and American Express. All credit card purchases are processed by PayPal. You may also use your PayPal account.
Applicable Federal and Provincial taxes will be added to your order.
International orders may be subject to additional taxes, customs and duties imposed by your local government, or brokerage fees. You are responsible for payment of these fees.
Lavender & Black makes every effort to ensure safe and secure packaging of our products. In the unlikely event that that your shipment is not received or is received damaged, please notify us immediately, so we can take appropriate action to replace the damaged or missing items. In the event of a shipping dispute, Lavender & Black will be released of all responsibility once proof of shipping has been produced. Lavender & Black will not be responsible for any loss, damage or delays that may result when shipping outside North America.
If you are not fully satisfied with your purchase, let us know immediately. We will do our best to understand and respond to your concerns.
Can't find your order?
If you placed an order with Lavender & Black and have not received a confirmation email, please check your junk or spam inboxes to see if our email has been filtered.